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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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o'shyia stiff

February 18, 2026

5  out of  5
rating by o'shyia stiff
"Jacob very nice very professional very helpful and going get you together and very respectful I love you Jacob ur the best"
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Chasity Neace

February 16, 2026

5  out of  5
rating by Chasity Neace
"I have had great experience with this company since day 1. They are always super nice and helps every way possible! Thank all of you at State farm insurance in Lexington ky!"
We responded:
"Chasity, I'm grateful for the 5 star review and your kind words about our office! We aim to be the best in Lexington and we appreciate the high praise!
-Andrew"
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Jolynn Trent

February 13, 2026

5  out of  5
rating by Jolynn Trent
"I had a couple questions about my policy and I was talking to Olivia Trent. She’s very knowledgeable. She told me everything that I needed to know about my policy and the parameters of it. I’m very happy with her service and I appreciate her being interested in listening to my concerns. Stay from you got a jewel in her."
We responded:
"Jolynn, thank you for the kind review and your support! We strive to have the best customer service in the insurance industry and I appreciate when customers notice! We appreciate your business!
-Andrew"
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Laura Houck

February 13, 2026

5  out of  5
rating by Laura Houck
"Ashley is amazing. I will definitely refer people in the future"
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Laura Brooks

February 13, 2026

5  out of  5
rating by Laura Brooks
"I called to because I had a few questions and Ashley was so helpful and sweet. I would definitely recommend people to this company. Thank you Ashley!!!"
We responded:
"Laura, we appreciate the 5 star review and your positive feedback on Ashley and the customer service she provides! Thank you for taking the time to share!
-Andrew"
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Rosa Goodman

February 12, 2026

5  out of  5
rating by Rosa Goodman
"Amanda is a very wonderful person, does everything in her power to help in any way that she can."
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Peggy Sparks

February 11, 2026

5  out of  5
rating by Peggy Sparks
"State farm has been so good to me, I Recommend anyone , I even got my Son in law to get insurance through them Ryan riggs jacob. Was really good explained everything to me"
We responded:
"Thank you for coming by this morning Peggy and giving us the review so quickly! The best compliment is a referral, so thanks for trusting us to handle your son-in-law's auto insurance!
-Andrew"
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Rita Bottom

February 11, 2026

5  out of  5
rating by Rita Bottom
"I dealt with agent Ella she was wonderful. She explained everything very well and I really appreciate her."
We responded:
"Rita, thank you for taking time to share your experience with Ella and leave us a 5 star review! We appreciate your trust in us to handle your car insurance!
-Andrew"
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Marlene Marcum

February 10, 2026

5  out of  5
rating by Marlene Marcum
"Jacob did an awesome job going over every detail. Thank you so much."
We responded:
"Marlene, thank you for taking the time to leave us a 5 star review! We appreciate you working with Jacob on your car insurance! Call us if we can ever be of assistance!
-Andrew"
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Tona Henson

January 30, 2026

5  out of  5
rating by Tona Henson
"Great customer service !"
We responded:
"Tona, thank you for the review and being a longtime customer! I'm glad to hear you always have a positive customer service experience when you need something! We appreciate your business and support!
-Andrew"
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Ella Cobb

January 26, 2026

5  out of  5
rating by Ella Cobb
"Everyone here is always so friendly and helpful!"
We responded:
"Ella, thank you for your kind words and taking the time to leave us a 5 star review! We appreciate your support of our small business!
-Andrew"
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Methodman

January 23, 2026

5  out of  5
rating by Methodman
"Jacob was very friendly and informative and got me an amazing quote on car insurance, I recommend this office for any insurance needs they are good people!"
We responded:
"Thank you so much for the 5 star review and supporting our small business! We appreciate you trusting us with your car insurance needs!
-Andrew"
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Kellie York

January 21, 2026

5  out of  5
rating by Kellie York
"Jacob from state farm was so helpful and kind."
We responded:
"Kellie, thank you for taking time to leave us a 5 star review! Jacob loves helping customers with their life insurance and I'm glad you had such a great experience!
-Andrew"
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Keaton

January 16, 2026

5  out of  5
rating by Keaton
"I went in looking for help on insurance and was amazed on how friendly and kind the staff was. Ashley made sure all my needs were taken care and I was pointed where I need to go."
We responded:
"Keaton, thank you for the positive feedback and the 5 stars! I'm glad Ashley was able to answer all of your questions on the life insurance! Call us anytime we can help!
-Andrew"
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Guillermina Cabrera

January 15, 2026

5  out of  5
rating by Guillermina Cabrera
"Jacob from State Farm, very people,Nice discount, very nice atmosphere, 100% recommended"
We responded:
"Guillermina, thank you so much for the review and your kind words! We're lucky to have Jacob on the team helping our customers with their auto insurance and life insurance! We appreciate you trusting us to protect what matters most!
-Andrew"
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Dave Smith

January 13, 2026

5  out of  5
rating by Dave Smith
"Jacob was a pleasure to work with. He was able to get down to the details and was very responsive as we working through them all. The team also showed great support if he was busy are not in the office.

I would recommend to everyone to shop your business with Jacob and this office. Worked for us."
We responded:
"Dave, thank you for this great review and trusting us with your auto insurance and home insurance! We appreciate you taking the time to review your coverage with Jacob to find what best fits you and your budget!
-Andrew"
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Brooke Cissell

January 13, 2026

5  out of  5
rating by Brooke Cissell
"Jacob was a great help in getting me an affordable rate! He also took the time to make sure everything made sense which was extremely valuable. Thank you, Jacob!"
We responded:
"Brooke, thank you for your kind words about Jacob! We’re lucky to have him on our new business team, helping customers with their auto insurance! We appreciate your business!
-Andrew"
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Justin Blazier

January 8, 2026

5  out of  5
rating by Justin Blazier
"The process started back in September. I was unemployed and stressed out, and not willing to do much serious discussion on insurance. Jacob Hammock was the person that reached out to me. He was kind and patient. My life was pretty chaotic for the next few months, but he hung in there and gave me the time and space I needed. I switched to State Farm today and they literally halved my payments from what I was paying, and the coverage is better. We went line by line from my old policy to make sure we were getting better when compared. I can't thank Jacob enough for his knowledge and professionallism. I HATE dealing with things like insurance and he made it painless. Now it's up to State Farm to continue to deliver at the bar Jacob set. He's the real Jake from State Farm. Thank you."
We responded:
"Justin, thank you so much for taking the time to leave such a thoughtful and positive review! We’re grateful for your business and please call Jacob anytime you need help with your auto insurance!
-Andrew"
Profile photo of Shelia Douglas

Shelia Douglas

December 15, 2025

5  out of  5
rating by Shelia Douglas
"My experience was great, Noah was who I spoke with and he made the process really easy and was a really nice guy and easy to talk to about what I needed. Thanks Noah for everything!"
We responded:
"Shelia, thank you for taking time to leave us such a wonderful review! We appreciate you working with Noah on your auto insurance, he's the best in the business and we're lucky to have him!
-Andrew"
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Eric Graves

December 5, 2025

5  out of  5
rating by Eric Graves
"I have only had Andrew as an agent for a few weeks but he is fantastic. Looking forward to having him as an agent."
We responded:
"Eric, thank you for taking time to leave us a 5 star review! I know we've only been your State Farm agent for a short time, but we intend to earn your business! I'm looking forward to our meeting!
-Andrew "
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Charlie Angell

December 4, 2025

5  out of  5
rating by Charlie Angell
"10/10 recommend. Amanda is always helpful and polite"
We responded:
"Charlie, thank you for the 5 star review and your kind words about Amanda! She's a customer service expert and we're lucky to have her on the team!
-Andrew"
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Wizard wizard

November 20, 2025

5  out of  5
rating by Wizard wizard
"Rhonda, Amanda & Steve are the best ; they all take care of my needs anything I need them and even give me important information on my accounts and ways to save me money❗️I can’t find a better office to be affiliated with All are so nice and helpful everyday ❗️"
We responded:
"Thank you for this awesome review and your support of our small business! We appreciate you being a longtime auto insurance customer!
-Andrew"
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Merilyn Nichols

November 8, 2025

5  out of  5
rating by Merilyn Nichols
"Olivia always sorts out the complicated changes on my cars- out with the old and in with the new. She is so kind and professional that I have no need to worry about my coverages. I am paying for 2 cars what I paid for one with my previous company."
We responded:
"Merilyn, thank you for your kind words about Olivia and the 5 star review! We're lucky to have her on our customer service team and we appreciate your business!
-Andrew"
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gigi

November 3, 2025

5  out of  5
rating by gigi
"Jacob had a great attitude, was very helpful and helped me find a reasonable quote for my car. Made the whole process less complex than what i thought it would be . Appreciate it & made me feel welcome to the team !"
We responded:
"Giselle, thank you for this awesome review and working with Jacob on your auto insurance! I'm glad you had such a great experience and we appreciate your business!
-Andrew"
Profile photo of Cambron Bisschop

Cambron Bisschop

October 31, 2025

5  out of  5
rating by Cambron Bisschop
"They are very patient and worked well with me, also the cheapest/best coverage you will find I recommend Noah."
We responded:
"Cambron, thank you for taking the time to leave us a 5 star review! Getting auto insurance for the best price is what we aim to do!
-Andrew"