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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Haas

June 19, 2026

5  out of  5
rating by Joshua Haas
"Since being with State Farm this branch has been amazing and especially Jacob. He breaks everything down to where I understand it."
We responded:
"Thank you so much! We are thrilled to hear that our branch has been amazing for you, and that Jacob made everything easy to understand. We appreciate you choosing us for your vehicle insurance!"
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Kayla Bragman

June 18, 2026

5  out of  5
rating by Kayla Bragman
"Was amazing was helped by Amanda Richie and I am beyond grateful for the way she helped me she was nice and helpful."
We responded:
"Thank you so much! We are beyond grateful for your kind words. Amanda Richie was absolutely thrilled to help you out, and we are so glad her friendly and helpful service made a difference. We appreciate you sharing your experience!"
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Jacob Ward

June 17, 2026

5  out of  5
rating by Jacob Ward
"Jacob was an amazing help getting my policies switched over from Ohio to Kentucky. Attentive to all concerns, and always extremely quick to reply to questions. 10/10 would recommend this agency!"
We responded:
"Thank you so much! We are thrilled to hear that Jacob was an amazing help during your move from Ohio to Kentucky. Keeping things quick, attentive, and stress-free is exactly what we aim for, especially during a big transition. We truly appreciate the 10/10 recommendation and are so glad to have your homeowners and vehicle insurance with our agency!"
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Pradip Basnet

June 17, 2026

5  out of  5
rating by Pradip Basnet
"Jacob explained everything in such great detail and helped me choose my options. Great service."
We responded:
"Thank you so much! We are thrilled to hear that you received great service and a great price. Jacob was happy to take the time to explain everything in detail and help you choose the best options for your vehicle insurance. We truly appreciate your feedback! "
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Abdallah Abuharb

June 2, 2026

5  out of  5
rating by Abdallah Abuharb
"Jacob is great guy I appreciate all his help.I got the best rate"
We responded:
"Thank you so much! We are thrilled to hear that Jacob was a great help and that you got the best rate. We truly appreciate your feedback!"
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Mike Boone

June 1, 2026

5  out of  5
rating by Mike Boone
"Noah was a great help setting up my account"
We responded:
"Thank you so much! We are thrilled to hear that Noah was a great help setting up your account and that you got a great price. We appreciate you choosing us to protect your home and vehicle insurance!"
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Alden Allen

May 23, 2026

5  out of  5
rating by Alden Allen
"Noah was very helpful and good at communicating how much would cost and what they mean as far as coverage."
We responded:
"Thank you so much! We are thrilled to hear that Noah was so helpful and provided a great price. Clear communication about costs and coverages is exactly what we aim for. We appreciate you choosing us for your vehicle insurance!"
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Jason Beattie

May 15, 2026

5  out of  5
rating by Jason Beattie
"I have been with Andew Wade/State Farm for about 15 years, I will never change from them. They call me every year and assess my situation and always have me covered. Jacob knew the answers to all my questions and made it a super easy decision to increase my policies to get to an umbrella policy. It really is the people that make the difference! Thanks guys, you nailed it again!"
We responded:
"Thank you so much for the incredible 15 years of loyalty! We love calling you every year to catch up and make sure you stay properly covered as things change. Jacob was thrilled to help you out, answer your questions, and make transitioning to that umbrella policy smooth and easy. You are exactly right - it really is the people who make the difference, and we are lucky to have you as part of our State Farm family. Thanks for letting us nail it for you again!"
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Maleaha Adams

May 12, 2026

5  out of  5
rating by Maleaha Adams
"The entire staff here are friendly, welcoming and helpful. I have multiple different types of coverage. I've had claims and requested changes,Everything always goes smoothly."
We responded:
"Thank you so much! We are thrilled to hear that our entire staff has been friendly, welcoming, and helpful whenever you need us. Whether you are handling claims, making policy changes, or managing your life, vehicle, and other insurance policies, we are glad we can always keep things running smoothly and affordably for you. We truly appreciate your continued trust in us!"
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Jerry Collins

May 11, 2026

5  out of  5
rating by Jerry Collins
"Jakobie from State Farm got me right….quick straight to the point"
We responded:
"Thank you so much! We are thrilled to hear that Jakobie from State Farm got you right by keeping things quick and straight to the point. We appreciate your feedback!"
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Kristian Pretashi

May 5, 2026

5  out of  5
rating by Kristian Pretashi
"Spoke with Noah, he was very helpful, clear and considerate. Got all I needed from the insurance service I requested!"
We responded:
"Thank you so much! We are thrilled to hear that you got a great price and exactly what you needed for your homeowners insurance. Noah was happy to be clear, helpful, and considerate through the whole process. We truly appreciate your feedback and choosing us to protect your home!"
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Ananda Owens

May 5, 2026

5  out of  5
rating by Ananda Owens
"I have been with them for about 12 years and everyone I talk to is so kind and helpful. jacob is the best!"
We responded:
"Thank you so much! We are incredibly grateful for your 12 years of loyalty. We love hearing that everyone you talk to is kind and helpful, and we will be sure to let Jacob know he's the best. Thank you for trusting us with your vehicle insurance for over a decade!"
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Coty Clifton

April 29, 2026

5  out of  5
rating by Coty Clifton
"Great prices and customer service"
We responded:
"Thank you so much! We are thrilled to hear that you got great prices and excellent customer service. We appreciate your feedback!"
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Tenille Allen

April 27, 2026

5  out of  5
rating by Tenille Allen
"You all are awesome! Jake (Jacob) from State Farm truly helped me with understanding where I’m at and opportunities to cover myself. He helped me look into an affordable plan that can protect myself and assets! Jake from State Farm made it simple to understand and really knew his material! Thanks again for the help!!!"
We responded:
"Thank you so much! We are thrilled to hear that Jake from State Farm made everything simple to understand and helped you find an affordable plan to protect yourself and your assets. We appreciate you trusting us with your life and vehicle insurance!"
Profile photo of Tim Till

Tim Till

April 22, 2026

5  out of  5
rating by Tim Till
"Jake (Jacob)is the best insurance agent I have ever talked to in years, great personality and conversation. Very satisfying energy!! Thank you Jake"
We responded:
"Thank you so much! We are thrilled to hear that Jake provided the best insurance experience you've had in years. We love his great personality and satisfying energy too, and we will be sure to pass your thanks along to him!"
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Kaylee Howard

April 21, 2026

5  out of  5
rating by Kaylee Howard
"Love my Statefarm people!! Super friendly, great at explaining, always helping out!"
We responded:
"Thank you so much! We love having you as part of our State Farm family. We are thrilled that you enjoy working with us and that we can keep your homeowners and vehicle insurance straightforward and affordable!"
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Chukas style

April 17, 2026

4  out of  5
rating by Chukas style
"You guys, are the best.. with your customer service, communication etc…."
We responded:
"Thank you so much! We are thrilled to hear that you love our customer service and communication. We appreciate you trusting us with your life and vehicle insurance!"
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Kelly Flannery

April 17, 2026

5  out of  5
rating by Kelly Flannery
"Noah did a great job, didn't talk to fast to just try to sell me something, very nice man"
We responded:
"Thank you so much! We appreciate your feedback. Noah was happy to take his time, listen, and make sure you felt comfortable rather than rushed. We are glad you had such a positive experience!"
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Andy Majda

April 17, 2026

5  out of  5
rating by Andy Majda
"Great experience. Jacob in particular was extremely helpful and friendly."
We responded:
"Thank you so much! We are thrilled to hear you had a great experience and got a great price. We will make sure Jacob knows how helpful and friendly he was while setting up your homeowners and vehicle insurance!"
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James Stamper

April 14, 2026

5  out of  5
rating by James Stamper
"Absolute best insurance representatives I’ve ever dealt with period! Ask for Noah or Jacob at the Lexington location (Andrew Wades office) Great personable people and understanding!"
We responded:
"James, thank you for the 5 star review! We have a great team of professionals here that work hard to ensure you have a great experience with your auto insurance and home insurance! We appreciate it when our customers see that!
-Andrew"
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Mary Buzard

April 10, 2026

1  out of  5
rating by Mary Buzard
"I have been with State Farm for nearly 40 years. We have had a claim for windshield glass replacement denied two times because we have a new car that has sensors so it requires a certain kind of class. We did not know this was not covered. We have called and nobody seems to be terribly concerned that we’re dropping our policies with State Farm. We ensure five cars, a rental house and our home with State Farm, but we will be moving all policies all of this over a $300 windshield."
Profile photo of john “Ned” frazer

john “Ned” frazer

April 9, 2026

5  out of  5
rating by john “Ned” frazer
"What a great experience working with Wade! Not only is he knowledgeable, friendly, and transparent, he walked me through the process on the phone and scheduled in-person follow-up. How awesome is it to meet with a local provider onsite?"
We responded:
"Thank you so much! We are thrilled to hear this. We love being local providers who can walk you through the process over the phone and then meet with you onsite to wrap things up. We truly appreciate you choosing us for your vehicle insurance!"
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Анастасия

April 7, 2026

5  out of  5
rating by Анастасия
"very polite, explained everything in detail and helped solve my issue"
We responded:
"Thank you so much! We are thrilled to hear that they were polite, clear with the details, and able to get your issue fully resolved. We appreciate your feedback!"
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payton woosley

April 7, 2026

5  out of  5
rating by payton woosley
"While I’m technically a legal adult this is my first time living and the insurance world can be confusing and predatory! Noah was very kind and made sure that I understood every step in the process and he was able to get me one hell of a better rate on my car and renters insurance!"
We responded:
"Thank you so much! Navigating the insurance world for the first time can definitely feel overwhelming, so we are thrilled that Noah could make the process clear and kind for you. Getting you a much better rate on your car and renters insurance is a huge win—welcome to the agency, and we've always got your back!"
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PerFoRM TRicKs

April 6, 2026

5  out of  5
rating by PerFoRM TRicKs
"Very relatable and kind dude, Goes above and beyond to help."
We responded:
"Thank you so much! We love to hear that, and he was happy to go above and beyond to get your vehicle insurance sorted out. We truly appreciate the great feedback!"